If you have any other Anti-Virus program installed on your system other then Sophos it must be removed prior to installation of a new product. If you require assistance then you can call the UWO HelpDesk at 519-661-3800 or extension 83800 from on campus. You can also email us at firstname.lastname@example.org .
If you currently have version 4.x on your system (click on blue Sophos icon in the upper right of the menu bar near the time and Airport icon and choose "About Sophos") this must be removed prior to installing the new product.
To Remove Version 4.x you must download Remove-older-4.9-Sophos-Antiv-Virus.pkg.zip and then double-click on the icon entitled "Double-click-to-Remove-older-4.9-Sophos-Anti-Virus.pkg.zip" and follow the prompts. Restart your system upon completion.
To Remove Version 7.x you must download Remove-Sophos-Anti-Virus.dmg and then double-click on the icon entitled "Double-click-to-Remove-Sophos-Anti-Virus.pkg.zip" and follow the prompts. Restart your system upon completion.
You can download a copy of Trend Antivirus for the Mac for your UWO owned office system by going to the following URL:
If you are in need of Antivirus for your home Mac system you can purchase a copy of Trend Anti-virus for the Mac from the Campus Computer Store located in the lower level of the UCC for $20.00.
If you have any questions or concerns you can call the UWO HelpDesk at 519-661-3800 or extension 83800 from on campus. You can also email us at email@example.com.